Leads Edge Privacy Policy

[Last Updated: August 2025]

1. Introduction:

Welcome to Leads Edge LLC. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our services, including our website, marketing, and events. By using our services, you agree to the terms of this policy.

This Privacy Policy is intended to be consistent with applicable data protection laws in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (the "UAE PDPL"), where and to the extent those laws apply to our activities.

2. Information Collection:

a. Personal Information: We collect personal data you voluntarily provide, such as your name, email address, and phone number when you contact us, register, or engage with our services.

b. Technical and Usage Information: We may collect data like IP addresses, browser type, device details, and usage behavior through cookies and tracking technologies to enhance user experience and site functionality.

3. Use of Information:

We use collected data to:

  • Provide and improve our services
  • Communicate updates and service notifications
  • Respond to support inquiries
  • Manage transactions and user accounts
  • Ensure security and legal compliance, including compliance with applicable UAE laws and regulations
  • Personalize user experience

4. Personally Identifiable Information (PII):

Collection & Use: We collect PII such as names and contact details to offer services, process inquiries, and fulfill legal and contractual requirements.

Legal Basis: Depending on the context, we may process your personal data on the basis of your consent, our legitimate interests in operating and improving our services, the performance of a contract with you, or compliance with applicable UAE legal obligations.

Protection: Security safeguards are in place to protect your PII from unauthorized access, disclosure, alteration, or misuse.

Access, Correction & Deletion: You may request to access, correct, update, restrict, or delete your PII by contacting us using the details in the "Contact Information" section below, subject to applicable legal limitations.

Retention: We retain personal data only for as long as necessary to provide services, meet legal and regulatory obligations in the UAE, resolve disputes, and enforce our agreements.

5. SMS Consent and Communication:

SMS Consent: By providing your phone number, you consent to receive SMS messages from Leads Edge for service-related communications, appointment reminders, and promotional offers.

SMS Data Protection: Your SMS consent data will not be shared with any third parties. All SMS communications are handled directly by Leads Edge through secure, compliant messaging services.

Opt-Out: You may opt out of SMS communications at any time by replying "STOP" to any message or contacting us directly.

6. Data Security:

We implement technical and organizational security measures, including encryption and secure storage, to protect your information in line with applicable UAE data protection requirements. However, no system is entirely immune to risks, and data transmission over the internet carries inherent security limitations.

7. Third-Party Links:

Our website may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites. We recommend reviewing their privacy policies before sharing personal information.

8. User Rights and Choices:

Subject to applicable law (including, where relevant, the UAE PDPL), you may have the right to:

  • Access a copy of the personal data we hold about you
  • Request correction of inaccurate or incomplete personal data
  • Request deletion of your personal data in certain circumstances
  • Request restriction of, or object to, certain types of processing
  • Withdraw consent for data processing where processing is based on your consent
  • Opt out of certain cookies or targeted advertising technologies
  • Lodge a complaint with a competent data protection authority, where applicable, while preferably contacting us first to resolve any concerns directly
  • Contact us at any time regarding your privacy rights and how to exercise them

9. AI-Powered Features:

Some services may utilize AI technologies for text analysis or automation. All data processed via AI tools is handled securely and in compliance with this Privacy Policy.

10. Social Logins:

If you register using a social media account, we may collect certain public profile information as permitted by the provider's settings. We recommend reviewing the privacy policies of those platforms.

11. Children's Privacy:

We do not knowingly collect data from individuals under 18 years of age. If such data is discovered, it will be promptly deleted.

12. International Data Transfers:

In some cases, your personal data may be transferred to and processed in countries outside the UAE. Where we do so, we take steps to ensure that appropriate safeguards are in place, consistent with applicable UAE data protection requirements, to protect your personal data.

13. Policy Updates:

We may revise this Privacy Policy from time to time. Updates will be posted on this page, with the revised date noted. We encourage you to review the policy periodically.

14. Contact Information:

For questions, concerns, or data requests related to this Privacy Policy, please contact us at:

📧 Support@leadsedge.ae
📍 Office BC-891446, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, UAE
📞 +971 50 688 7501